At EnviroBincap, we aim to deliver your products efficiently and securely. This Shipping Policy outlines our delivery methods, timelines, and responsibilities.
Shipping Areas
- We currently ship worldwide. Please note that local import duties, taxes, or customs charges may apply depending on your country, and these are the responsibility of the customer upon delivery.
Shipping Methods and Carriers
- We use trusted courier services to deliver our products safely.
- Shipping methods may include standard, express, or tracked delivery, depending on the product and destination.
- Tracking information will be provided via email once your order has been dispatched.
Shipping Costs
- Shipping costs are calculated based on:
- Order weight and dimensions
- Delivery destination
- Shipping method chosen at checkout
- Any applicable GST and handling fees are included in the shipping price.
Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Custom or bulk orders may require additional processing time; you will be notified of any delays.
Estimated Delivery Times
- Standard Delivery (Australia): 3–7 business days
- Express Delivery (Australia): 1–3 business days
- International Delivery: 7-10 business days (depending on volume)
- Delivery times are estimates and may vary due to
- Courier delays
- Public holidays
- Unforeseen circumstances beyond our control
Order Tracking
- Once your order is dispatched, you will receive an email with tracking information.
- You can track your order using the tracking number provided on the courier’s website.
Lost, Damaged, or Delayed Orders
- If your order is lost or damaged during transit, please contact us immediately at info@envirobincap.com.au.
- We will work with the courier to resolve the issue and provide a replacement or refund where applicable.
- We are not responsible for delays caused by:
- Incorrect address details
- Force majeure events (e.g., natural disasters, strikes, extreme weather)
- Courier service delays are outside our control
Shipping Address
- Please ensure your shipping address is correct and complete at the time of order.
- Orders shipped to an incorrect address due to customer error may incur additional shipping charges for redelivery.
Contact Us
For any shipping-related questions, complaints, or assistance, please contact our customer service team:
EnviroBincap Pty Ltd
ABN: 77 681 387 593
Email: info@envirobincap.com.au
Phone: 07 5511 4428
Effective Date: 22/02/2026
Changes to This Policy
- We may update this Shipping Policy from time to time to comply with legal requirements or improve our processes.
- The latest version will always be available on our website: www.envirobincap.com.au.
